PRIVACY NOTICE This Privacy Notice for Zymbos Limited (doing business as Zymbos; zymbosbooks, Zymboslife and zymbosdigital) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you: Visit our website at https://www.zymbos.com or any website of ours that links to this Privacy Notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at john@zymbos.com At Zymbos.com (Zymbos limited), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with our website, products, and services. By using Zymbos.com, you consent to the collection and processing of your personal data as described in this Privacy Policy. Who We Are Zymbos.com is a platform dedicated to providing educational resources, training programs, and support for businesses implementing ERP (Enterprise Resource Planning) solutions. What Personal Data We Collect We collect different types of personal data depending on your interactions with us. This may include: Personal and Contact Information – Name, email address, phone number, company name, job title, and any other details you provide when registering an account or subscribing to our services. Account Information – Login credentials and preferences set within your Zymbos.com account. Payment Information – Billing details when purchasing books, courses, or subscription-based ERP training programs. Technical Information – IP address, browser type, device details, and how you interact with our website. Usage Data – Pages visited, time spent on the platform, and engagement with our content (e.g., courses completed or ERP-related resources accessed). Communications – Emails, chats, or customer support inquiries you send to us. How We Collect Your Data We collect your personal data in the following ways: Directly from You – When you sign up, contact us, purchase a course, or engage with our ERP programs. Automatically – Through cookies and tracking technologies that analyze how you interact with our website. From Third Parties – When you access our platform via social media or third-party integrations. How We Use Your Data We use your personal data to: Provide access to ERP courses, books, and training materials. Manage your Zymbos.com account and process payments. Improve our services and enhance user experience. Respond to customer inquiries and provide technical support. Send updates, newsletters, and promotional content (where you have opted in). Comply with legal and regulatory requirements. Who We Share Your Data With We may share your personal data with: Service Providers – Payment processors, hosting services, and analytics providers that help us operate our platform. Business Partners – ERP software vendors and training partners, but only when necessary to deliver services. Legal Authorities – When required by law, regulation, or legal process. We do notsell or rent your personal data to third parties. How Long We Keep Your Data We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once data is no longer needed, it will be securely deleted. Your Rights and Choices Depending on your location, you may have the following rights regarding your personal data: Access – Request a copy of your personal data. Correction – Update inaccurate or incomplete data. Deletion – Request deletion of your personal data where applicable. Objection – Opt out of marketing communications. Data Portability – Receive your data in a structured format. To exercise these rights, contact us at john@zymbos.com Cookies and Tracking Technologies Zymbos.com uses cookies and similar technologies to enhance user experience, analyze website performance, and improve our ERP programs. You can manage cookie preferences in your browser settings. Data Security We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security. International Data Transfers If you access our services from outside your country of residence, your data may be transferred to and processed in jurisdictions with different data protection laws. Updates to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: john@zymbos.com Address: Zymbos Limited 128 City Road, London, United Kingdom, EC1V 2NX